All orders are based on a first come, first serve basis. We cannot guarantee any client a spot on our order waitlist until a deposit has been made.

 

Before we accept deposit, we will discuss order details with client, which include design, quantity, turnaround time, total amount due, and deposit required. 

 

The deposit is 50% of the entire order amount. 

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The prices listed on the site do not include taxes or shipping cost. This will be added to final invoice. Payment methods we accept include debit/credit cards and After pay. We no longer accept cash, check, cash app, or Venmo. If there is an issue with our payment system, we will consider Apple pay or PayPal.

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A minimum of the final invoice total is due prior to the start of production. The remaining amount is due at least 5 days before we ship order.  Our payment system can take up to 5 days to process and deposit payments. This is why we require final payment days before shipping.

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At the time of the order, we will discuss a date that the order is anticipated to be done. The remaining payment should be available on that day. If client is not able to make payment at that time, a holding fee will be added to remaining balance. The holding fee is 10% of entire order total. After 4 weeks, client forfeit's entire order.

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Once an order is started, we do not allow cancellations or changes. Any changes will require additional payment. 

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All sales are final! There will be no refunds of deposits, or any payments made. It is the responsibility of all clients to make sure all orders are complete and correct before submitting them to Major Way Creations. It is our intention to provide outstanding services and experiences to all our clients, and to do so we must provide full disclosure and transparency. All our items are made to order and customized. This means that once we produce those items for a client, we can’t go and resell or offer them to someone else. Once payment has been made and we have begun to produce, we have already incurred a significant portion of the expenses. Some of these expenses are cost of material, cost of shipping material, labor fees etc. Therefore, we do not believe a refund is in order. If you decide to cancel, you forfeit any payments made towards order. This also includes any dancers that leave the team after they have submitted a deposit. In the instance of a mistake being made on our behalf, we will either issue a refund or replacement for the item(s) that were not correct. If you have any questions, please contact our customer service team can at 252-425-8162 or majorwayapparel@gmail.com.